Privacy Policy
Last updated October 2026
Power Safe Generator LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you contact us or request standby generator service, how we use it, and the choices you have.
1. Who We Are
Power Safe Generator LLC is a mobile, service-area business based in Lehigh Acres, Florida. We provide standby generator repair, maintenance plans, hurricane-season readiness checks, and factory warranty service for Generac and Briggs & Stratton units across Lee, Collier, Charlotte, Hendry, and Glades counties. generators.
2. Information We Collect
When you call, email, or submit our service request form, we may collect:
- Your name, phone number, and email address.
- Your city or county and the location of the generator we are servicing.
- Generator details you provide — brand, fuel type, model, alarm or fault codes, and a description of the issue.
- Service notes and records created during repairs, maintenance, or warranty claims.
We do not request a street address through this website and we do not publish one. Any address details needed for an on-site visit are shared directly with our technician for dispatch purposes only.
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and schedule or dispatch service.
- Diagnose issues, order correct parts, and complete repairs.
- Process manufacturer warranty claims with Generac or Briggs & Stratton as needed.
- Maintain service history so future visits are accurate and efficient.
4. Sharing Your Information
We do not sell your information. We share details only as necessary to perform the service you requested — for example, submitting warranty documentation to the relevant manufacturer or coordinating on-site dispatch within our business. We do not share your information for unrelated marketing.
5. Cookies & Analytics
This site uses minimal cookies and standard analytics to understand how visitors find and use the site. We do not use advertising cookies or sell browsing data. You can control cookies through your browser settings.
6. Data Retention
We keep service records for as long as needed to support your equipment, warranty claims, and applicable legal requirements. If you would like us to delete your contact information or past service notes, ask us and we will comply where we reasonably can.
7. Your Rights
You may ask to access, correct, or delete the personal information we hold about you. To make any such request, contact us using the details below.
8. Security
We take reasonable precautions to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
9. Children
Our services are intended for homeowners and businesses. We do not knowingly collect information from anyone under 16 through this website.
10. Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision. Continued use of the site after a change means you accept the updated policy.
11. Contact Us
Questions about this policy or your information? Call us at (239) 560-6182 or email powersafeswfl@gmail.com.
